For solicitors & law firms
We build law firm websites that explain each process step by step, give instant quotes for routine work and say when clients will hear back. Plus small tools that take ID checks and status updates off your fee earners.
Often it's not knowing what happens next. The website can set expectations early, and small tools can keep clients updated during the matter.
Legal Ombudsman complaints lean heavily on service and communication rather than the quality of the legal work. So this page is about staying in touch, on the website and during the matter.
This is Marchmont & Pike, an accountancy concept we built to show the standard. The structure is the same for a law firm. Hover over it and it scrolls through itself.
Say when you'll respond, and who from, so clients know what to expect before they ring.
Conveyancing and probate priced on the spot, on the page.
A page per service that says what happens and when, so the usual status questions are answered before anyone rings.
Faces, names and real credentials, so clients know who they're instructing.
Marchmont & Pike is a concept, not a real firm. Yours would use your own services, team and fees.
Three jobs a review usually finds for a business like yours, in the order we'd do them. Each is a small build. Yours will differ, which is what the review is for.
Job 1 · today
Fee earners get interrupted all day by clients asking where their matter is. Every call breaks billable work, and the answer is usually "nothing's changed yet," which the client can't see for themselves.
What we'd build
A client-facing matter tracker: a simple "where things are" page showing the current stage and what's next, updated in a click. Clients can check progress without ringing.
Ask about the matter trackerJob 2 · today
New instructions mean ID and source-of-funds checks by post and PDF, chased like everything else, plus client-care and engagement letters retyped and reissued by hand each time.
What we'd build
One onboarding flow: enquiry, ID and document capture, then a templated client-care letter out for e-sign. It lands in the case management system you already run, so nothing gets keyed twice.
Ask about client onboardingJob 3 · today
The other firm, the lender, the management company, the court. All chased by hand, matter by matter, with nothing to show the client for the wait but another quiet week.
What we'd build
A chase log that tracks who each matter is waiting on and nudges on a schedule, plus a line the client sees, so a delay outside your control reads as "we're on it".
Ask about the chase lognot sure where to start
If none of these is obviously first, the automation review is £395: 90 minutes with Chris and a written plan of the jobs worth automating, in order. Go ahead with a build within 60 days and the £395 comes off it.
Read about the automation reviewFour steps, from the first call to looking after the site.
Thirty minutes. Chris looks at your current site and how enquiries and matters run, then tells you where there's a quick win and where there isn't.
You see a real, clickable version of the site and the first tool, with your firm's name and colours on it.
It connects to the case management you already run, Clio, LEAP, Actionstep or similar, plus your existing ID and accounts tools. Nothing that works gets rebuilt.
It stays quick, current and compliant as the SRA rules and the work move. Changes are part of the monthly price.
Nothing upfront, and one monthly price covers everything your site needs: hosting, security, backups and small changes. Pick the closest starting point and we'll give you a written price after a quick call.
A single-page website. Enough to look established, be easy to contact and come up when someone searches your name. Hosting, changes and care are included, as on every plan.
Get a Starter website priceThe full law firm website. Reply promises, step-by-step process pages, instant quotes, hosting, changes and care, all included.
Get a Standard website priceThe website plus the admin tools. A matter tracker, onboarding and ID capture, and third-party chasing: the jobs above, built in. We'll agree the exact mix on the call.
Get a Pro website priceOn a thirty-minute call, Chris will tell you what we'd build, what it would cost and whether it's worth doing at all. If your current site only needs tidying, he'll say so.
We build for solicitors across the UK. Our base is in Quorn, and these nearby towns have their own page, with distances from our door.