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Built and run for you · a person stays in the loop

AI & automation.

Pick the job that's eating your week. Missed enquiries, invoice chasing, quotes that take days, two systems you copy data between by hand. We build the thing that does it, run it day to day, and keep a person in charge of anything that matters.

what it does

What automation does for a small business.

Automation works best on one specific job at a time, usually the one eating your week or the one losing you customers. We make sure a job is worth automating before we suggest building anything.

Some jobs sit on your website: a chatbot that qualifies enquiries out of hours, a quote tool that turns "send me a price" into a proper enquiry. Some run behind the scenes: an agent that chases your invoices, sorts the inbox, watches the deadlines. And some connect two systems your team currently bridges by hand, retyping the same numbers twice.

We build it, run it and stay responsible for it once it's live. We start with one job, then talk about the next once it's running.

on your website

AI tools for your website.

Three tools that sit on your site and keep working when you're not there. Setup covers build, training and hosting.

enquiries, day or night

A website chatbot that asks the right questions.

Sits on your site, talks to visitors, qualifies them, captures their details, and emails you a tidy summary. Even at 2am on a Sunday.

Best for: trades, services, anyone whose enquiries land outside 9–5. Replaces a basic contact form with a conversation.

setup
from £295
+
monthly
from £25
Ask about the website chatbot →
a rough price on the spot

A conversational quote tool, made for trades.

Visitors describe the job, upload a photo or two, and get a rough estimate on the spot. You get the enquiry with everything you need to follow up, without the back-and-forth over the basics.

Best for: plumbers, electricians, decorators, landscapers. Anyone whose first reply to an enquiry takes too long.

setup
from £695
+
monthly
from £35
Ask about the quote tool →
reply to every review in your tone

An AI that drafts every Google review reply for you.

New review lands, you get a drafted response in your tone, you tap approve, it posts. Reviews stay in your voice every time, without eating an hour of your week.

Best for: restaurants, salons, mechanics. Anywhere customers read your reviews before booking. Available as an add-on for £15 a month.

add-on
£15
/mo
Ask about review replies →
about the monthly fee

The monthly fee covers hosting, monitoring and updates. You get a written price before any work starts.

the shape of it

How an agent runs one job.

Four steps, every time. The agent runs the routine stuff on its own and brings the sensitive calls back to you. Everything it does gets written down.

Watches

new: invoice 3 weeks overdue
inboxinvoicescalendar

Your invoices, inbox, calendar, whatever the job needs.

Decides

✓ send the polite reminderescalate to a personwait: already in a thread
your rules, written down

Works out the right next step from the rules you set.

you approve

Asks first

About to send a firmer reminder to Hartley & Co. OK?
✓ send ithold
sensitive? it waits for you

On anything sensitive, it waits for your yes before acting.

Acts

✓ reminder sent · 09:14
✓ logged, with the reason why
↻ back to watching
every action logged

Sends it, books it, files it. Then waits for the next one.

↻ one job, on a loop, back to step 01
audit log

Every action is recorded with the reason behind it, so you (or an auditor) can see exactly what happened and why.

who's on the hook

Why a person stays in the loop.

An agent left to run on its own is a liability. The value is in how it's supervised, and who's responsible when it gets something wrong. That's us.

A human stays in the loop

You decide what the agent can do on its own and what needs a yes from a person first. Money going out, a contract sent, anything sensitive: it asks before it acts.

Every action is logged

The agent keeps a record of what it did and why. When a customer or an auditor asks, you've got the answer in front of you.

It plays by the rules

Opt-outs, GDPR, the rules on who you can contact and how. We build those in from day one, because getting this wrong can be costly.

how it works

Start with one job, then add more.

We look properly at the job before you commit, and you can see everything the agent does.

A free call

We talk through where your week goes. If one job is clearly worth automating, Chris will say so and you'll get a written price. Sometimes that's nothing yet.

An automation review

If a few jobs could go and it isn't clear which comes first, Chris spends 90 minutes going through how you run things. Within three working days you get a written plan: the jobs worth automating, in order, with a rough price for each. It's £395, and it comes off the build if you go ahead within 60 days. Read about the review

A paid pilot

We put one agent on one process, supervised, for a fixed run. You see exactly what it does, and there's no long contract to sign first.

Then more jobs

Once it's running well, we can widen what it handles or add the next agent. You decide when.

what it costs

The website tools above have their prices on the card. Agent and custom builds come in two parts: a setup fee to build and train it, then a monthly fee that covers running it, the AI usage, and keeping a person across it. We price both for your process after the call, and you get a written price before any work starts. The automation review is £395, and it comes off the build if you go ahead within 60 days. Agent builds start with a paid pilot, without a year-long commitment.

Get in touch about automation.

Tell us the job you'd like to run on its own. On a quick call, Chris will tell you whether it's worth automating and roughly what it would cost.

Ask about automating a job → See our web app service