"Mum went in for two weeks' respite in February while my brother was in hospital and she is still there, which tells you everything really. She has her own bits of furniture around her and Becky on the morning shift knows exactly how she likes her porridge (barely cooked, don't ask). We looked at three homes. This was the only one that told us the price before we'd even visited."
A decision this big deserves straight answers.
34 beds, one family running it since 1998, and our fees published on this site. Come and look round, meet Donna, and take your time. Most people know within an hour of visiting.
One home, and that’s the whole company.
We have 34 rooms, and the owners are in the building most days. There is no head office to ring and no regional manager to be escalated to. If something goes wrong you will be talking to the person who can fix it, usually within about a minute of raising it.
We're a residential home, so we don't have registered nurses on our own staff. If your relative needs nursing care we'll tell you that honestly, and point you to homes nearby that do it well.
Three kinds of care, under one roof.
01
Residential care
Help with the things that have got harder: washing, dressing, remembering tablets, cooking for one. Residents bring their own furniture and keep their own routines.
More about residential care →
02
Dementia care
The same faces on shift, a settled routine, a secure garden with a level path, and staff trained to step into someone's reality rather than argue them out of it.
More about dementia care →
03
Respite & short stays
One week to a couple of months. Recovery after a hospital stay, or a break for a carer who hasn't had one in years. Same rooms, same staff, no pressure to stay on.
More about respite →
The garden, in November.Stock footage, and the only moving picture on this site. It loads on a desktop and nowhere else, so nobody on a phone pays for it.
Most care homes ask you to ring for prices.
We'd rather you knew before you got in the car. Move the buttons for a genuine range, then read the whole thing, including what we charge extra for, on the fees page.
Residential care in a standard room. All meals, personal care day and night, laundry, activities and utilities are inside that figure.
Fees apply from 01/04/2026 and are reviewed each April. Local authority and NHS funded places work differently.
Respite has a one-week minimum stayDonna's photograph goes here. On a real build we'd shoot the manager and two or three of the team properly, in the building, on an ordinary day.
Meet Donna.
"I started here in 2001 as a weekend care assistant, back when Mrs Field ran the kitchen and you could smell the bread from the bus stop. I've been the registered manager since 2014. There's a biscuit tin on my desk full of spare hearing aid batteries, because that's the thing families always forget, and it tells you most of what you need to know about this job."
Donna Whitmore · Registered Manager
Ring and ask for Donna. If she's in the building, she'll come to the phone. 01509 000 000
Where your mother would actually be.
Sitting rooms you can shut the door on, a conservatory that catches the morning, and a garden with a level path all the way round.







Bedrooms go here. We've left this blank on purpose rather than fill it with a stock bedroom that isn't yours. Rooms are the thing families look hardest at, so they're worth shooting properly.
Your building from the air. A drone pass over the house and grounds, thirty seconds, is the single best thing a care home can put on a website and almost nobody has one.
How this bit works, honestly
Every photograph on this page is stock. It has to be, because Wrenmore House doesn't exist. None of it shows a care home, and there isn't a face anywhere in it, because a website that leans on photographs of other people's relatives is doing the one thing this whole page argues against. On a real build these become your rooms, your garden and your staff, shot in a morning. The two empty frames above are the ones we'd never fake.
Nobody gets up by rota.
An ordinary Wednesday, start to finish.
From first phone call to first night.
Ring or write
Call us, or send the short form below. A person picks up, and it is often Donna.
Look round
Come and see us on an ordinary day. Mealtimes included, nothing staged.
Needs assessment
Donna visits your relative at home or in hospital. Free, and no commitment either way.
A written offer
The exact weekly fee and what it covers, in plain writing, before anyone signs.
Moving day
Room ready, bed made, name on the door, and a named carer for the first fortnight.
The first month
It's a trial both ways. If it isn't working, either side can say so, without penalty.
9.6 out of 10, from 27 reviews.
"Dad has vascular dementia and had become very anxious at home. I won't pretend the first fortnight was easy, he asked for his car keys every single day, but the staff never once made him feel silly. Priya has a way of steering him back to his chair with a cup of tea that we never managed in two years. He believes he helps run the place now."
"My aunt spent her last eight months at the home and I can't fault a single day. When she stopped coming down for meals the girls brought hers up and sat with her while she ate. At the end, the district nurses and the home's staff worked together and someone from the home was with her when she went, at two in the morning. None of us will forget that."
Reviews shown are illustrative examples written for this concept. On a real build these come from carehome.co.uk's own review widget, so the score and the reviews stay in step and neither can be cherry-picked.
Come and look round.
Half an hour, on an ordinary day, with no sales patter. We'll ask about care needs face to face, once we've met you. Weekends are fine, and so are evenings.
- You'll be shown round by Donna or by Ade, our deputy. Never by someone from head office, because there isn't one.
- Come at a mealtime if you can. It's the most honest half hour in any care home.
- Bring your relative if they're well enough. If they're in hospital, we'll come to them instead.
- Ask us anything about money. We've already put the numbers on the site, so there's nothing left to dodge.
Or just ring us on 01509 000 000. Someone answers between 8am and 8pm.
That's booked in.
Your slot is in the diary. Donna will ring to confirm and to ask what care you're looking for. This is a concept site, so nothing was sent and nothing was stored.
We train people from scratch.
You'll know every resident's name by the end of your first week. Rotas go out four weeks ahead, breaks are paid, and nine of our eleven care staff have been here more than three years.